IncaSpin Cookie Policy

At IncaSpin, we believe that transparency is the foundation of a trustworthy relationship with every player who visits our platform. This Cookie Policy explains what cookies are, how we use them on incaspin.com, why we use them, and what choices you have regarding their use. By continuing to browse and use our website — whether through desktop, mobile browser, or the IncaSpin app — you acknowledge that you have read and understood this policy. We encourage you to review it alongside our Privacy Policy to gain a full picture of how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They allow the site to recognise your device on return visits and remember certain information about your preferences or activity. At IncaSpin Casino, we use cookies and similar tracking technologies such as web beacons, pixels, and local storage objects to make our platform function properly and to improve the overall experience for every user.

Why We Use Cookies

We use cookies for a number of essential and optional purposes. Our use of cookies enables us to operate the incaspin.com platform effectively, personalise content, support security measures, and comply with our regulatory obligations under our online gaming licence No. 0000058 issued by the Tobique Gaming Commission. Without certain cookies, key features — including the IncaSpin login process, session management, and responsible gambling tools — would not work correctly.

Specifically, we rely on cookies to:

• Authenticate your identity when you complete the IncaSpin casino login and maintain your session securely throughout your visit
• Remember your language preference from our 28 available locales, including English, Suomi, Deutsch, Norsk, Polski, and many more
• Store your currency selection so that pricing and balances display correctly in EUR, BTC, LTC, CAD, NOK, AUD, or any other supported currency
• Detect your jurisdiction to enforce our geo-restriction rules and ensure you are eligible to play and deposit under applicable regulations
• Support our responsible gambling tools, including Cooling-off periods and self-exclusion controls, which are conditions of our licence
• Track bonus eligibility and wagering progress so that our promotional system — including welcome package stages, the High Roller Bonus, and free spin allocations — functions as intended
• Detect the device type so that the IncaSpin casino app experience and progressive web app installation work smoothly without an app-store listing
• Analyse how players interact with our game lobby of 6,000+ titles and our live casino section streamed from Evolution, Pragmatic Play Live, and Winfinity

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for incaspin.com to function. We cannot offer the IncaSpin login, account management, deposit and withdrawal processing, or bonus activation without them. Because they are required for the service to operate, they are placed on your device without requiring your prior consent. Disabling these cookies through your browser settings may prevent you from accessing core features of the site.

Functional Cookies

At IncaSpin Casino, we use functional cookies to remember the choices you make — such as your preferred language, currency, and display settings — so that you do not need to re-enter them on every visit. These cookies also support the gamification layer we offer as part of our Realtime Gamification and Loyalty Suite, including Missions and Store progress, Wheel of Fortune participation, and tournament standings.

Analytical and Performance Cookies

We use analytical cookies to understand how players navigate incaspin.com — which game categories they visit, how they interact with the IncaSpin bonus promotions page, and which pages generate the most engagement. This information is collected in aggregate and is used solely to improve our platform. We may engage third-party analytics providers for this purpose, and those providers process data on our behalf under strict data processing agreements.

Marketing and Targeting Cookies

With your consent, our IncaSpin platform may place marketing cookies that help us and our advertising partners deliver relevant content to you. These cookies track whether you arrived via an affiliate link, a promotional campaign, or an inca spin promo code reference, enabling us to attribute sign-ups and deposits correctly and to measure the effectiveness of our campaigns. You may withdraw consent for marketing cookies at any time without affecting the core functionality of the site.

Third-Party Cookies

Some cookies on incaspin.com are placed by third-party service providers whose technology we integrate, including payment processors such as Visa, Mastercard, Skrill, Neteller, and Jeton, as well as game software providers such as Pragmatic Play, BGaming, Endorphina, NetEnt, and Microgaming. We do not control the cookies set by these third parties and recommend that you review their individual privacy and cookie policies for full details.

Cookie Consent and Your Choices

When you first visit IncaSpin, we present a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or manage your preferences by category. Strictly necessary cookies are always active. You can change or withdraw your consent at any time by accessing our cookie settings tool available in the site footer. Please note that withdrawing consent for functional or analytical cookies may affect your experience on the platform, including personalisation features and the operation of the incaspin.com loyalty and gamification suite.

You may also control cookies directly through your browser settings. Most browsers allow you to:

• View which cookies are stored on your device and delete them individually or in bulk
• Block third-party cookies from being set during your browsing session
• Set your browser to notify you when a new cookie is placed
• Enable private or incognito browsing mode, which limits cookie retention after a session ends

Instructions for managing cookies vary by browser. Please consult the help documentation of your browser — Chrome, Safari, Firefox, Edge, or any other — for step-by-step guidance.

Cookies and Responsible Gambling

We are committed to safer gambling at IncaSpin Casino, and certain cookies play a direct role in enforcing the responsible gambling tools available in your account. Session cookies record active Cooling-off periods and self-exclusion statuses: if you are in a Cooling-off period at the time of a win, our system — which relies on session data maintained through cookies — will enforce the applicable restriction. We ask that you do not clear session cookies while using responsible gambling controls, as doing so may temporarily interfere with their operation. If you experience any issues, please contact our support team at support@incaspin.com or via live chat, which is available 24/7.

Data Retention

Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period, which varies by cookie type — typically between 30 days and 24 months — or until you delete them manually. We regularly review the cookies we set and remove any that are no longer necessary for the purposes described in this policy.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you through a notice on incaspin.com or via the email address registered to your account. We encourage you to revisit this page periodically. Continued use of the IncaSpin platform after any update constitutes acceptance of the revised policy.

Contact Us

Our IncaSpin team is here to help if you have any questions about how we use cookies or wish to exercise your data rights. We are operated by Legasta Technologies SRL, incorporated under the laws of Costa Rica (company number 3-102-921383), with registered address at Province 01 San Jose, Canton 01 San Jose, Cathedral District, Tenth Avenue, Thirty-Three and Thirty-Five Streets, Office Thirty Three Five. You can reach us at support@incaspin.com or through the 24/7 live chat available on incaspin.com. For dispute resolution, you may also contact disputes@egis-adr.com.