IncaSpin Online Casino Terms and Conditions

Welcome to IncaSpin Online Casino. These Terms and Conditions govern your access to and use of our platform, including all games, promotions, and services we provide. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage you to review this document carefully before proceeding. If you have any questions, our support team is available 24/7 via live chat or at support@incaspin.com.

1. About Us and Licensing

At IncaSpin Online Casino, we operate under the ownership of Legasta Technologies SRL, a company incorporated under the laws of Costa Rica, company number 3-102-921383, with a registered address at Province 01 San Jose, Canton 01 San Jose, Cathedral District, Tenth Avenue, Thirty-Three and Thirty-Five Streets, Office Thirty Three Five. We hold an online gaming licence issued by the Tobique Gaming Commission, licence No. 0000058. Our platform is accessible in 28 locales and serves players across multiple international markets.

2. Eligibility and Account Registration

At IncaSpin, we require all players to complete mandatory registration before placing any wager. No play, whether for real money or otherwise, is permitted without a fully verified account. By registering with us, you confirm the following:

• You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You are not a resident of any country we have designated as restricted.
• You are registering voluntarily and not on behalf of a third party.
• All information you provide to us is accurate, complete, and up to date.

Our IncaSpin casino login process requires a valid email address and password. An optional promotional code may be entered at registration. We reserve the right to verify your identity at any stage and to suspend accounts pending verification.

3. Restricted Countries and Jurisdictions

We do not accept players, deposits, or real-money wagers from certain countries and territories. Our restrictions operate across three layers. Players residing in the United States, United Kingdom, China, the Canadian province of New Brunswick, Spain, the Netherlands, Israel, Lithuania, Russia, Ukraine, Belarus, and several other territories are not permitted to open accounts or play with us. Additionally, we comply with FATF blacklist and greylist requirements, and we apply a separate third-tier restriction that prevents us from processing any payments to or from jurisdictions including Afghanistan, Cuba, Iran, North Korea, Venezuela, Syria, and others as specified in our full restricted country schedule.

We also apply game-specific geographic restrictions. Certain titles from NetEnt, Amatic, Microgaming, and other suppliers are blocked in specific countries. Notably, players from Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, the United Arab Emirates, and Ukraine are not eligible to win NetEnt progressive jackpots. If a player from one of those territories hits a jackpot such as Mega Fortune or Arabian Nights, the jackpot win will be annulled. It is your sole responsibility to verify that online gambling is lawful in your jurisdiction before using our services.

4. Deposits, Withdrawals, and Payment Methods

4.1 Deposits

Here at IncaSpin, we accept deposits via Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Jeton, bank transfer, and cryptocurrency including BTC, ETH, LTC, and DOGE. Our internal operating currency is the Euro. Minimum deposit amounts vary by currency and start at EUR 15. We process deposits instantly in the vast majority of cases.

4.2 Withdrawals

Our IncaSpin withdrawal options include Visa, Mastercard, bank transfer, and BTC. Minimum withdrawal amounts range from EUR 50 to EUR 120 depending on your country of residence and chosen payment method. Withdrawal processing by us may take up to 3 business days, or up to 72 hours. Credit and debit cards, e-wallets, and cryptocurrency withdrawals are typically processed instantly to within a few hours; bank transfers take 1 to 5 business days. All withdrawals are fee-free on our end.

4.3 Withdrawal Limits and Instalment Rule

We apply maximum withdrawal limits per day, per week, and per month. Your current limits are visible inside the Withdrawal section of your account. Your loyalty rank directly affects your withdrawal ceiling — the higher your rank, the higher your limits. Weekly and monthly limits do not reset on a calendar boundary; they roll every 7 and 30 days respectively. If you win an amount exceeding EUR 15,000, we may divide the payout into monthly instalments of up to EUR 15,000 until the full amount has been paid.

4.4 Anti-Money-Laundering Playthrough

We require a 3x playthrough of any active deposited amounts before a withdrawal request can be made, even where no bonus is involved. This measure is applied as part of our anti-money-laundering compliance practice.

5. Bonuses and Promotions

5.1 Welcome Package

Our IncaSpin bonus welcome package offers up to EUR 2,750 plus 275 Free Spins across three deposits. The maximum bonus amount per deposit stage is EUR 150 (equivalent amounts apply in other supported currencies). All welcome bonuses are credited automatically; using a promotional code for a Welcome Package bonus will result in that bonus not being awarded. Bonuses are subject to 40x wagering requirements. The maximum bet while wagering a bonus is EUR 5, including bets doubled after a game round and Buy Feature purchases. Maximum cashout from any bonus is 10x the bonus amount. Bonuses must be activated within 3 days and free spin results are valid for 7 days.

5.2 High Roller Bonus

We at IncaSpin offer a repeatable High Roller Bonus of 50% up to EUR 500, available to players who deposit a minimum of EUR 300 using the code 50HIGH. This offer may be claimed once every 30 days after the full Welcome Package has been used. Finnish players are not eligible for this offer. Wagering requirements are 40x the bonus amount.

5.3 Finland-Specific Offer

Finnish players at our IncaSpin casino receive a dedicated welcome product: 250 BGaming free spins, with 50 credited immediately and the remainder added daily over 5 days. Eligible games include Aztec Magic, Aztec Magic Deluxe, Johnny Cash, Platinum Lightning, and Platinum Lightning Deluxe. This replaces the standard Welcome Package entirely.

5.4 Other Promotions

Our promotions page features a Sunday Reload of 25% up to EUR 100 (code RELDAY), weekly cashback up to 25%, rakeback up to 17%, and several network tournaments including the Jackpot League (EUR 400,000), Spinoleague (EUR 12,000,000), Drops and Wins (EUR 25,000,000), and BGaming Drops (EUR 1,000,000). Tournament prize pools are supplier-funded network campaigns. The maximum amount ever withdrawable from no-deposit bonuses or free spin winnings is EUR 50, even after wagering requirements have been fully completed.

5.5 Bonus Abuse

We define bonus abuse broadly. Prohibited conduct includes using bonus funds to progress through a game's bonus stages and then completing the final stage with cash bets, delaying a feature to a later time when wagering is complete, depositing while free-spin features remain open, leaving large bets on the blackjack table and returning after wagering, and accepting a bonus with the sole purpose of creating a positive expected value. We reserve the right to confiscate winnings and close any account found engaging in bonus abuse.

6. Games and Software Providers

At IncaSpin, we offer over 6,000 titles including more than 4,000 slots, live casino games, table games, instant games, and progressive jackpots. Our platform is powered by a broad portfolio of providers including BGaming, Pragmatic Play, Evolution, Microgaming, NetEnt, Endorphina, BetSoft, Amatic, Nolimit City, Hacksaw, Big Time Gaming, Red Tiger, Yggdrasil, and many others. Live dealer games are streamed in HD through Evolution, Pragmatic Play Live, and Winfinity. Certain games are restricted in specific markets due to supplier licensing requirements.

7. Responsible Gambling

We are committed to promoting responsible gambling across all markets we serve. Players in a Cooling-off period at the time of a win will not receive the prize. We offer tools including deposit limits, session controls, and self-exclusion. If you believe your gambling may be causing harm, please contact us at support@incaspin.com or reach our dispute resolution contact at disputes@egis-adr.com.

8. VPN and Prohibited Use

Use of a VPN or any tool designed to circumvent our geographic restrictions is strictly prohibited. We reserve the right to forfeit all funds in any account found using such tools to access our platform from a restricted territory.

9. Platform Access

Our IncaSpin app is available as a progressive web app installable directly from the browser on any mobile device, with no app store listing required. We also offer full desktop and mobile browser access. The IncaSpin casino app provides the same complete gaming experience as our desktop version.

10. Loyalty Programme

Our loyalty programme operates across four tiers: Bronze, Silver, Gold, and Platinum. Higher ranks unlock greater withdrawal limits and improved cashback rates. Gold is the entry point for our VIP Club. Alongside the rank system, we run a Realtime Gamification and Loyalty Suite featuring Missions and Store, a Wheel of Fortune, and a tournament engine.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Costa Rica. For dispute resolution, we direct players to contact us first at support@incaspin.com. Independent dispute resolution is available through our ADR contact at disputes@egis-adr.com. We reserve the right to amend these terms at any time; continued use of our platform constitutes acceptance of any updated version.

For any questions about our terms, the IncaSpin login process, available bonuses, or platform features, please contact our 24/7 support team via live chat or email at support@incaspin.com.